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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info: Tourists gather in front of the City Hall, on the Trg Slobode - Freedom Squre, the main city square.